Power Supply issue Causes Video Corrupted Today, client wrote email to us that he needed a MP4 file repaired. The video was recorded on a PC using vMix video recording software. It was broken due to power cutting issue, he found the video on computer but the file failed to be played, the file size is only 1.1 GB, Windows Error said: "0xc00d36e5". He tried a program that showed him a sample proving it is still there,[...Read More]
Recording issue Causes INSV Video Corrupted We recently repaired a special type of video, the extension is INSV, not MP4, an INSV video file recorded by the Insta360 camera, the video was damaged due to a problem with the recording. The file size is 30GB, the video duration is 40 minutes, the video resolution is 4K. Richard Recovery Repair broken INSV Video Because this video is not MP4 or MOV,[...Read More]
Camera Overheat Causes Video Corrupted Our client was recording an interview with SONY A6500 and then it overheated, when he changed the battery the camera said something like "we will try to save the latest file", and he clicked OK. Now it has a MP4 video file on the SD card but it can't be opened with the VLC media player nor Adobe premiere etc. Richard Recovery fixed the broken SONY MP4 Video For this case, the video[...Read More]
Lost footage after battery power issue It was wondering, our client use Canon EOSR as master shot to record the wedding, before he stopped the recording, battery power source was die resulting in a 0 byte DAT file. This is really bad issue, but good news is that NOTHING had been recorded to the SD card to overwrite the data after the incident. Our client have tried a lot of programs but[...Read More]
Panasonic MOV becomes MDT due to Battery problem Two MDT files to be repaired, they were filming by Panasonic G7, camera battery had problems during the recording of a wedding, it shows MDT files instead of MOV video. One file is 60Gb and the other 6Gb. Client has tried to recover it and it it plays back, but it is choppy and stuttering, Not usable in edit. Client send us the link of the files to find a better solution[...Read More]
Lost video after battery died Video was recording on a Fuji XT3 camera, and the battery died while recording a wedding. It looks like the SD card saved the video recording, it didn't save it correctly, the video was lost. There are 3 .bz2 files that were recovered from the card, but they are not able to be opened, they are several gigs each, so it's possible those are the corrupted video[...Read More]