Real recoveries, real customers. We publish a new case every few weeks — what broke, what we did, and whether the data came back. Names are shortened for privacy.
Case regarding video and audio files corrupted on Hard Drive, a client wrote to us for help with recovering corrupted MOV and WAV file. He really don't know what happened....it was just in a folder on hard drive.....and then one day there were several corrupted video and audio files. He have found a program that fixes the video......but it can't seem to fix the files well, It's very important for client’s work. Question…
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Video was lost after formatted Here is the case, the client sent us message, I have formatted SD card that recovered video files from, and they cannot be played, so I am guessing they need to be repaired. Is this something you can help with? By the way, I was using the card in a Panasonic S1, it came up on the camera SD Card error, and card is not…
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It got a corrupted RSV file after Camera Blacked out What we convert today is a corrupted RSV file from a SONY A7IV (A7 Mark 4 Camera), the client told us camera blacked out and reset while shooting, it got a 98GB RSV file which needed to be converted to MP4 with audio, the client also told us she tried repair software and asked around, but it doesn't work. No…
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Video Broken Due To Dead Battery Good news, we support video recorded by DJI Ronin! Ronin video has very special codec structure, but no worries, we worked it out. We recently resolved a video problem for our professional video studio. It is a MP4 video file that broken due to dead battery，the corrupt video file 28GB. Worked Out a Grogram To Repair Ronin Video Frankly speaking, this was the…
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WAV Audio Was Broken after Formatting SD card Let’s see how our global client say on the case. I have multiple recovered WAV files from formatted SD card. I recovered them but the sounds is awful and not usable. I could not recover the audio off it using multiple software packages designed to recover files. I even took it a specialist data forensics store here and they could not do…
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SONY FX3 is a very professional camera which is used by many video studio, we had resolved a few video problems for our global clients. Let’s see some cases. Case 1: Lost Video after Remove Battery Before Stop Recording I was recording a video on Sony FX3, I removed the battery before hitting stop record button. The camera showed recovery options, however, I was not able to recover,not able to see files on…
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DAT file created after battery issue Camera always come to a broken file if the battery has issues, we recovered a DAT file for a wedding today, let us see what happened during the wedding. Here is the message sent from our New Zealand client. I have a DAT file that was created after a camera battery failure at a wedding, the file is 15 GB, and it should be…
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Audio files are corrupted after data recovery The recording device is ZOOM F6, the one of the most professional recording device, our client had issue with the audio file recorded by the device ZOOM F6, let us see what happened to the files. This is the message sent from our global client. I managed to recover those 2 files as well, they open, however, the audio/content itself is completely crazy.…
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Video Lost After TF Card Formatted All videos were deleted after TF(Micro SD) card was formatted, the TF card was used by GoPro Hero 10. Our client managed to retrieved MP4 videos, but none of them can be opened, video player prompts error code 0xc00d36c4. Client asked us if we can repair these damaged videos. Rebuild Data Fragment To Recover GoPro Hero 10 For this case, the MP4 video can…
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