Real recoveries, real customers. We publish a new case every few weeks — what broke, what we did, and whether the data came back. Names are shortened for privacy.
Camera Crash Result in a RSV File First, lets see what is the problem with the file. This is a message we received from the client. “Hey Richard, can you help me with my RSV file recovery? I am a documentary film maker and my Sony A7s III crashed in the middle of an interview with the result that the MP4 seems to be corrupt. I attempted to recover the…
Read the post →It got a corrupted .DAT file after battery replacement What we repaired today is a corrupted .DAT file of a CANON R6MII camera, the client messaged us that he has corrupted Canon video .DAT file due to battery replacement without first turning off recording, it is a 28GB RSV file which needed to be repaired to MP4 with audio, the client also told us he tried a lot of repair software and asked around,…
Read the post →It got a corrupted MDT file due to unknown issue What we repair today is a corrupted MDT file from a PANASONIC Lumix S5M2 Camera. A Media agency recently had an event shoot using a PANASONIC Lumix S5M2 camera, but unfortunately, the MOV file was corrupted due to battery or SD Card space issues, the file has been converted into .MDT format and it needs a personalized data recovery solution to recover it…
Read the post →It got a corrupted RSV file after Camera Lost Power What we convert today is 2 corrupted RSV files from a SONY FX6 camera. The client told us camera lost power during the take, it was a documentary shoot, now it has two separate files which are corrupted RSV files, one file is about 30GB , the other is about 60GB, the RSV files needs to be converted to MXF video, the most important thing…
Read the post →MP4 video files became zero byte This is a typical case. John recorded video on C-fast memory card on SONY A7M4, it had no problem during video recording, but when he connect the SD into computer, some videos became broken, the weight is zero byte. he didn't format or rewrite the SD. He came to our website richardrecovery.com and learned that we can help on the case. Recover SONY MP4 video By…
Read the post →MP4 videos were lost during importing to Computer An SD card with some very important GoPro footage from a client that became corrupted. It has problem during copying from SD to MAC desktop, everything was deleting after a sudden, looking like the SD was formatted. The client sent it to a local service but they failed to get playable videos. The client emailed us for a professional video data recovery after…
Read the post →A MP4 Video Became DAT on SD Card We help a global client to fix a corrupt .DAT video file today. It's from a long interview filmed in 4k on the Canon R5 camera, the file is 48GB, so it makes our client think the data is fine, the client wrote us to looking for an expertise indexing service. To Fix DAT File to MP4 Video We downloaded the .dat…
Read the post →MP4 video become MDT file Here is the message we received from client. I have an MDT file that I need repair service, could you kindly help. I was recording a dance recital last night when my battery came loose from the camera. I have a single 50GB MDT file that I need recovered; the video should be MP4 format. Would you mind checking the file out and giving me a…
Read the post →Audio file was lost due to Card Reader Problem We recovered audio files today. The client recorded a concert via Zoom F8 on a SD card, everything worked very well during the recording, but bad thing happened, there was a problem with the card reader and SD card lost audio data when trying to export the audio file. How to get the WAV audio file back? We Recovered the WAV…
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