We got a message from DJI OSMO user Hello there, I was recording videos with DJI Osmo Action camera, and after a few videos it came to an SD card error. I checked the SD card in my computer and there is a corrupted file which is 2 GB, so I know there is data there which can be recovered. Do you think you can save it? Thank you. Richard[...Read More]
Message from client: I was shooting 4K video on a Sony Camcorder (FDR-AX53). The tripod was knocked over and the camera hit the ground and the SD Card popped out. I put the card back in the camera. I got a message ‘file did not close properly do I want to recover it’, I click on "YES". I can't open the file in my editor or any software I've tried.[...Read More]
Video was corrupted during moving from Phone to computer Phone user cut and pasted videos from my Samsung note 10+ phone to computer, after finished and when try to play it on the computer, it says file might be corrupt, unsupported, or file extension incorrect, error code: "0xc00d36e5", The file is MP4 around 7GB. Richard help you to fix the broken video fie Since the file is less then 15GB, free Google Drive user can[...Read More]
A MP4 video file cannot be played, how to fix it? “The recording device is Canon EOS M50, one record comes on a DAT file that cannot be played, not even in the same camera! It should be MP4 format video file, it does not work even changing the extension to MP4. ” This is a video problem our client faced. The best way to recover DAT to MP4 file.[...Read More]
Today, we got a message from client, it is about broken audio file, but the format is not MP3, WAV or M4A, it is AIFF format. The damaged AIFF file was interrupted from a voice recording app, it has the right file size but won't play. We ask the client send the AIFF file to us, we fixed it in the original quality, 100% saved. Richard Recovery are good at[...Read More]
Message from client: I have a video file filmed on a Panasonic Lumix camera in 4K. The problem is that it saved with an extension MDT that is used for Microsoft Access instead of mp4! I saw on Internet that this happens with this particular camera when battery is low. I know it can be recovered, because it has the size of 30GB, but I fail to recover it by myself. Is this something[...Read More]