Real recoveries, real customers. We publish a new case every few weeks — what broke, what we did, and whether the data came back. Names are shortened for privacy.
MOV Video problem from iPhone user Hello, I recorded a video and my phone, I don’t know why it get corrupted. I have used some video Repair tools to repair it but failed. I am looking for someone who can help me to repair the MOV video file? By the way, My phone is iPhone 11 and the video file is 3.8GB. Repaired by RichardRecovery We downloaded the damaged video shared by…
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MP4 Video Problem： A 17 Gig corrupted video, it was recorded on a windows 10 laptop. The power shut the computer down and user couldn't stop recording and save the video. The video was there but can not be played with any media player. The video is about 3 hours, the user need it to be repaired. What we can do: In this case, because the recording was interrupted, the header or footer of the…
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Message looking for help: Yesterday I took some videos with my Canon Camera 6D2, but I made a mistake my SD card got formatted. I was able to recover some video files with data recovery software, but there seems to got corrupted. I can send you one file to have a look. But before we do that I would like to get a quote if possible. We did it: After checking more…
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Message from client: Hello there, I hope all is well! I would like to ask for your assistance in potentially repairing a MDT file (it shoul be .MP4). It seems as the data is there as it’s a 3GB file, however neither the camera (Panasonic Lumix GH5) on which it was shot or my computer can open it. Some additional details: I have not tried to do anything with the…
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Message From Client I have a broken audio file from Tascam recorder. I lost it after I plugged out the recorder of power while it was recording. I have recovered the audio files but its corrupted. So it plays with 1 second of normal sound and then the next second is the same sound but echoed. I mean it has 1 second of clean audio and the next second is repeated…
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Message From Client: I do have one corrupted mp4 media file. My GoPro camera dropped and stopped working and it didnt save the file entirely. I'm struggling to view/play the video. The file is 3GB and it is on Google Drive, I share it with you, please help to check to see what you can do. We Repaired the Video: The damaged video is played well now after we fixed…
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Message From Client: I stumbled across your web page looking for a solution to recover my RSV file which should be in the MXF format. Would you be able to help me repair the file which was recorded by SONY PXW-Z280, The file is 30GB in size. Would you be able to send me a preview before purchase at full quality (just a few seconds or with watermark) and will…
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Message From Client I recently deleted my videos on my camera, and I have recovered the MOV files after using a data recovery software, but the files are not working even though it said its "No overwritten clusters detected" but the files aren't working. They can’t be played by Media Players, I have tried many players. Are you able to fix this file? Also if the files doesnt get fixed do I still have…
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Message From Client: Richard, I hope you might be able to help me, I was recording my friend’s wedding this weekend with Canon EOS 80D, and during my video recording I missed the low battery sign flashing, the file saved as a large DAT file instead of MP4 video in the end. The size is 2.19 GB, so I know something is still there to be recovered. I'm attaching the file to this email, can please…
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