RichardRecovery is a professional online lab specializing in corrupted video repair and lost data recovery — serving photographers, videographers and families in 60+ countries since 2016.
You only pay after you confirm the preview works.
From unfinalized camera footage to formatted memory cards — if the data is still there, we can usually get it back.
Fix corrupted, broken, truncated or unfinalized MP4, MOV, MXF, DAT, RSV and more — from cameras, drones, phones, camcorders and dashcams, original quality preserved.
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Repair damaged WAV, M4A, 3GPP, AMR files and voice memos from phones and recorders. Crackle, silence, unreadable files — we restore what you thought was gone.
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Recover formatted, deleted or lost video, photo and audio files from SD/CFexpress cards, USB drives and all types of disks — even after reformatting or a failed transfer.
Learn more →No fix, no fee. You verify the result with a free preview before paying anything.
Upload your corrupted file or card image via could storage to share with us.
We analyze the damage and send you a free preview of what can be recovered.
Happy with the preview? Pay securely via PayPal. Not happy? Walk away free.
Receive your repaired or recovered files in full original quality, then we securely wipe your data.
You see a working preview before any payment. If we can't fix it, you owe nothing.
Most video repairs are completed within 24–48 hours; urgent cases can be expedited.
Your files are handled in a private lab and permanently deleted after delivery. NDAs welcome.
Unfinalized RSV, DAT, MXF and fragmented files that standard software can't touch.
No re-encoding, no watermarks. Recovered footage keeps its native resolution and frame rate.
Remote service via secure upload — clients in 60+ countries, from the US to Singapore.
"Our 4K drone footage of a client's resort was unfinalized after a crash. RichardRecovery had a working preview back to me in under six hours — full quality."
"I formatted the SD card from my daughter's graduation before backing it up. They recovered every single photo and video. I cried. Pricing was very reasonable."
"A 78 GB broadcast MXF that two other services declared unrecoverable was fully repaired here. They also promised to keep everything confidential, and they did."
"The preview-first model sold me. I could see exactly what I was paying for. Dashcam footage from an accident evidence case, repaired overnight."
"Corrupted voice memos from an interview series — every other tool produced silence. RichardRecovery restored all six recordings with clean audio."
"Clear communication, fast replies, and no upselling. My wedding video was worth far more than the fee. Highly recommend to any videographer."
Updated every few weeks with real (anonymized) customer cases — what broke, what we did, and what came back.
A case of broken video: It should be MXF video but now corrupted as RSV, a clip of about 18 minutes. It seems as the data is there as it’s 12.3 GB file, however neither the camera (Sony X580) on which it was shot or computer can open it. Some additional details: anything hasn’t…
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We received a message from a Panasonic camera user, she has a Panasonic WXF991 camera, file is 12.8GB. She needed it to be converted to .MOV. She understand from our website we can do it. So, she sent us message for details for the service. Why Panasonic camera get a MDT file? On the SD…
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We got a message from DJI OSMO user Hello there, I was recording videos with DJI Osmo Action camera, and after a few videos it came to an SD card error. I checked the SD card in my computer and there is a corrupted file which is 2 GB, so…
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Message from client: I was shooting 4K video on a Sony Camcorder (FDR-AX53). The tripod was knocked over and the camera hit the ground and the SD Card popped out. I put the card back in the camera. I got a message ‘file did not close properly do I want…
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Video was corrupted during moving from Phone to computer Phone user cut and pasted videos from my Samsung note 10+ phone to computer, after finished and when try to play it on the computer, it says file might be corrupt, unsupported, or file extension incorrect, error code: "0xc00d36e5", The file is MP4 around 7GB. Richard…
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A MP4 video file cannot be played, how to fix it? “The recording device is Canon EOS M50, one record comes on a DAT file that cannot be played, not even in the same camera! It should be MP4 format video file, it does not work even changing the extension…
Read the post →Every new write to a failing drive or formatted card reduces recovery chances. Contact us today for a free, no-obligation assessment.
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