Real recoveries, real customers. We publish a new case every few weeks — what broke, what we did, and whether the data came back. Names are shortened for privacy.
Videos shot on a Canon C70 camera turn into DAT file instead of MP4. You may find that one footage became DAT file on the memory card, although this DAT file shows a valid file size, maybe 8 GB or 20GB, it cannot be played, transcoded, or imported into editing software. In more severe cases, the DAT file may show 0 bytes and occupy no storage space. If you encounter this issue,…
Read the post →Video became RSV instead of MP4 This is a case, MP4 video can not be found, instead of it, it shows a .RSV file on memory card after recording video with SONY camera. Although the RSV has actual size, but it cannot be played, trans-coded, or imported into video editing software. Please don’t worry too much if you are facing this problem, we have a solution on repair the RSV file. What is…
Read the post →Video was not finalized on Camera I need help with repairing a RSV file 78 GB, I was shooting a DJ set and my A cam created an RSV file instead of MP4. I used a software to repair it but it plays horrible missing so many frames in between. The set is 1 hour and 30 min long. Can you repair it? One SONY user sent us message for…
Read the post →Video was deleted on Memory Card If you accidentally deleted video file on the SD card, what should you do? You may find a free data recovery software to scan and recover, but failed. Don't worry,we can help you for we have experience in solving this problem. What to do after deleting To ensure the success rate of recovery, it is best to stop using the current memory card after deleting. - Do…
Read the post →Video was formatted on Memory Card If you accidentally formatted video files on an SD card, what should you do? You may find a free data recovery software to scan and recover, but failed. Don't worry,we can help you for we have experience in solving this problem. What to do after formatting To ensure the success rate of recovery, it is best to stop using the current memory card after formatting. - Do…
Read the post →Video was broken after deleted The file is from a Sony Z200, in MP4 format, 1920x1080 50p, and around 18GB in size. I accidentally deleted the SD card and then recovered the file, but the recovered video shows a black screen with broken audio. When I try to repair it using software, I get video without sound, and it plays back at double speed. Could you please help me with…
Read the post →Video file became 0 KB When you connect a memory card with your computer, it is unfortunate to find that some files cannot be opened and their sizes are 0 bytes, can they be recovered? What should you do if you are facing this problem? We can help you for we have experience in handling this kind of issue. The most important thing to do To ensure the success rate…
Read the post →Video was not finalized on Camera I took the card out of the camera too soon and it didn't finalize the file, it shows an MP4 video in size 18 GB, but it can not be played or imported to video editor. I wanted to know please if this is something you can try to recover and how much would your service cost? Thank you! One SONY user sent us…
Read the post →Video got corrupted during Filming The camera overheated during the filming with GoPro 12, now that it shows a 15 GB file which cannot be opened with any media player. One GoPro user sent us message for a help on video repair. Repaire MP4 video by advanced program Richard Recovery specializes in Video Repair and Video Data Recovery, we spent a lot of time on the research and development for the…
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