RichardRecovery is a professional online lab specializing in corrupted video repair and lost data recovery — serving photographers, videographers and families in 60+ countries since 2016.
You only pay after you confirm the preview works.
From unfinalized camera footage to formatted memory cards — if the data is still there, we can usually get it back.
Fix corrupted, broken, truncated or unfinalized MP4, MOV, MXF, DAT, RSV and more — from cameras, drones, phones, camcorders and dashcams, original quality preserved.
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Repair damaged WAV, M4A, 3GPP, AMR files and voice memos from phones and recorders. Crackle, silence, unreadable files — we restore what you thought was gone.
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Recover formatted, deleted or lost video, photo and audio files from SD/CFexpress cards, USB drives and all types of disks — even after reformatting or a failed transfer.
Learn more →No fix, no fee. You verify the result with a free preview before paying anything.
Upload your corrupted file or card image via could storage to share with us.
We analyze the damage and send you a free preview of what can be recovered.
Happy with the preview? Pay securely via PayPal. Not happy? Walk away free.
Receive your repaired or recovered files in full original quality, then we securely wipe your data.
You see a working preview before any payment. If we can't fix it, you owe nothing.
Most video repairs are completed within 24–48 hours; urgent cases can be expedited.
Your files are handled in a private lab and permanently deleted after delivery. NDAs welcome.
Unfinalized RSV, DAT, MXF and fragmented files that standard software can't touch.
No re-encoding, no watermarks. Recovered footage keeps its native resolution and frame rate.
Remote service via secure upload — clients in 60+ countries, from the US to Singapore.
"Our 4K drone footage of a client's resort was unfinalized after a crash. RichardRecovery had a working preview back to me in under six hours — full quality."
"I formatted the SD card from my daughter's graduation before backing it up. They recovered every single photo and video. I cried. Pricing was very reasonable."
"A 78 GB broadcast MXF that two other services declared unrecoverable was fully repaired here. They also promised to keep everything confidential, and they did."
"The preview-first model sold me. I could see exactly what I was paying for. Dashcam footage from an accident evidence case, repaired overnight."
"Corrupted voice memos from an interview series — every other tool produced silence. RichardRecovery restored all six recordings with clean audio."
"Clear communication, fast replies, and no upselling. My wedding video was worth far more than the fee. Highly recommend to any videographer."
Updated every few weeks with real (anonymized) customer cases — what broke, what we did, and what came back.
Today, we got a message from client, it is about broken audio file, but the format is not MP3, WAV or M4A, it is AIFF format. The damaged AIFF file was interrupted from a voice recording app, it has the right file size but won't play. We ask the client…
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Message from client: I have a video file filmed on a Panasonic Lumix camera in 4K. The problem is that it saved with an extension MDT that is used for Microsoft Access instead of mp4! I saw on Internet that this happens with this particular camera when battery is low. I know it can…
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Our client hosting an online video meeting with Zoom during the COVID-19, by mistake, the conferencing was interrupted, a zoom video was saved to laptop but this recording did not convert properly, it can not be played. Our client need help correctly getting the mp4 to work. For the Zoom video, the codec is not…
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"Could you help me to repair a broken M4A audio file recorded by OneNote?" This is the message we received from our client. The audio file was broken because the computer crashed during the recording. The M4A is there, 120MB, but canot be played. Client got a quote from local…
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Message From Client: Hi, Richard Recovery, Good night, I have a Sony Z-150 camera. I have a problem with a file in the sdxc card. The normal file extension is .mxf, but this file now is .rsv with size 18GB. I will want ask you, can you help me to repair this .rsv…
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Video File Problem of Canon Camera Canon 5D4 camera lost power during video shooting, one file, in DAT format, it shows 0 KB in size on the memory card, cannot find the MOV video file. The video is very important, user comes to us, wants to restore the 15 minutes’ video…
Read the post →Every new write to a failing drive or formatted card reduces recovery chances. Contact us today for a free, no-obligation assessment.
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