RichardRecovery is a professional online lab specializing in corrupted video repair and lost data recovery — serving photographers, videographers and families in 60+ countries since 2016.
You only pay after you confirm the preview works.
From unfinalized camera footage to formatted memory cards — if the data is still there, we can usually get it back.
Fix corrupted, broken, truncated or unfinalized MP4, MOV, MXF, DAT, RSV and more — from cameras, drones, phones, camcorders and dashcams, original quality preserved.
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Repair damaged WAV, M4A, 3GPP, AMR files and voice memos from phones and recorders. Crackle, silence, unreadable files — we restore what you thought was gone.
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Recover formatted, deleted or lost video, photo and audio files from SD/CFexpress cards, USB drives and all types of disks — even after reformatting or a failed transfer.
Learn more →No fix, no fee. You verify the result with a free preview before paying anything.
Upload your corrupted file or card image via could storage to share with us.
We analyze the damage and send you a free preview of what can be recovered.
Happy with the preview? Pay securely via PayPal. Not happy? Walk away free.
Receive your repaired or recovered files in full original quality, then we securely wipe your data.
You see a working preview before any payment. If we can't fix it, you owe nothing.
Most video repairs are completed within 24–48 hours; urgent cases can be expedited.
Your files are handled in a private lab and permanently deleted after delivery. NDAs welcome.
Unfinalized RSV, DAT, MXF and fragmented files that standard software can't touch.
No re-encoding, no watermarks. Recovered footage keeps its native resolution and frame rate.
Remote service via secure upload — clients in 60+ countries, from the US to Singapore.
"Our 4K drone footage of a client's resort was unfinalized after a crash. RichardRecovery had a working preview back to me in under six hours — full quality."
"I formatted the SD card from my daughter's graduation before backing it up. They recovered every single photo and video. I cried. Pricing was very reasonable."
"A 78 GB broadcast MXF that two other services declared unrecoverable was fully repaired here. They also promised to keep everything confidential, and they did."
"The preview-first model sold me. I could see exactly what I was paying for. Dashcam footage from an accident evidence case, repaired overnight."
"Corrupted voice memos from an interview series — every other tool produced silence. RichardRecovery restored all six recordings with clean audio."
"Clear communication, fast replies, and no upselling. My wedding video was worth far more than the fee. Highly recommend to any videographer."
Updated every few weeks with real (anonymized) customer cases — what broke, what we did, and what came back.
Recording issue Causes INSV Video Corrupted We recently repaired a special type of video, the extension is INSV, not MP4, an INSV video file recorded by the Insta360 camera, the video was damaged due to a problem with the recording. The file size is 30GB, the video duration is 40…
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Camera Overheat Causes Video Corrupted Our client was recording an interview with SONY A6500 and then it overheated, when he changed the battery the camera said something like "we will try to save the latest file", and he clicked OK. Now it has a MP4 video file on the SD card but it can't be opened with the…
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Lost footage after battery power issue It was wondering, our client use Canon EOSR as master shot to record the wedding, before he stopped the recording, battery power source was die resulting in a 0 byte DAT file. This is really bad issue, but good news is that NOTHING had been…
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Panasonic MOV becomes MDT due to Battery problem Two MDT files to be repaired, they were filming by Panasonic G7, camera battery had problems during the recording of a wedding, it shows MDT files instead of MOV video. One file is 60Gb and the other 6Gb. Client has tried to recover it and it it plays back, but it…
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Lost video after battery died Video was recording on a Fuji XT3 camera, and the battery died while recording a wedding. It looks like the SD card saved the video recording, it didn't save it correctly, the video was lost. There are 3 .bz2 files that were recovered from the card, but…
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MP4 video was corrupted after replacing battery Today, we have a case which comes from a client of video forum, he has a problem with SONY a6400 camera during a wedding, the battery was going to 0% so it turned off, after replacing the battery it gave a warning to repair and he pressed cancel. However, he recorded another clip,…
Read the post →Every new write to a failing drive or formatted card reduces recovery chances. Contact us today for a free, no-obligation assessment.
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