May 1st 2023
Here is the case situation, client has 14GB MP4 video file that was recovered from a SD card, but the video cannot be played. After an interview recording, when SD card was inserted into PC, error message came out saying that card needs to be formatted before opening, client managed to recover the video file using data recovery software, but it cannot be played by any media player or imported into any editors. Why it is broken and how to resolve the issue?
More information of the case, the camera is SONY a7sIII, the card is 64gb SD which was not formatted (this is good news for resolving the video problem). You may ask Is the recovered video can be repaired by sending the broken file to me? The answer is NO. WHY? For SONY a7sIII, it saves video in fragments on SD, it is not easy to recover playable video by recovery software. How to resolve the recovered but broken video problem? No worriers, Richard Recovery has solution for this issue, and the case was resolved.
Please feel free to contact me if you are facing situation like this, you only need to follow 2 simple steps, I will take care of your data and get your video back perfectly.