Message From Client: Hello Richard, I do have 4 corrupted media files. My video camera stopped working and it didn't save the files entirely. I am struggling to view/play them. Those files are between 3GB and 40GB big and on a Google Drive. Can you please tell me how you work in such a case and what the costs would be? RichardRecovery Repaired: After checking with the client, I learned that the[...Read More]
Message From Client: Hi, our customer have this trouble: during a shooting camera (Sony PXW-X280) freeze and only way to recover camera was remove battery. Then one file (MXF) was changed in RSV which size is 20GB, How can solve this trouble? Succeed To Repair: I get the file from Google Drive, after checking the RSV file, found that the Header and Footer sections were damaged due to the interrupted recording(remove[...Read More]
Message From Client: Glad I found your video recovery website. We are a passionate videographer from Germany. We never had issues with our cameras…until 4 days ago when we came back from a shoot with our brand new CANON EOS 5D4 we never had problems with. We did our backup procedure, we found a DAT file (the size is 3.9GB) instead of MOV, it cannot be played on any Video player since it is unfinished MOV file. Would you please let me know[...Read More]
Message From Client: My file was broken, maybe I need your help. My camera is Panasonic Lumix GH5s and the battery runs out suddenly. Now, the file is .mdt with 28 GB, and I couldn't recover it with any tools. The data format should be MOV with 4K, 4:2:2, fps=23.976. Can you recover this? If you can, please tell me how much the cost. Succeed To Repair: MDT file is[...Read More]
Message From Client: My Sony PXW-FS7 camera crashed while recording yesterday. The camera would not even turn off, so I eventually had to remove the battery to restart the camera. I had been recording for around 15-20minutes, but the MXF video clip did not save. It only shows a 10 GB .RSV file which I am not able to view. I've uploaded the .RSV to google drive. I'm keen to recover this[...Read More]
Message From Client: "Hi Richard, I have one file, .MOV, 200MB, 3 mins run time that won't play. it was recorded by dashcam(car driving recorder, DVR ), the video data is there, I think the file wasn't closed out properly while my car was in sudden shake/collision , I'm going to attach it here. If you can fix it please let me know." Succeed To Repair: I checked the raw[...Read More]