RichardRecovery is a professional online lab specializing in corrupted video repair and lost data recovery — serving photographers, videographers and families in 60+ countries since 2016.
You only pay after you confirm the preview works.
From unfinalized camera footage to formatted memory cards — if the data is still there, we can usually get it back.
Fix corrupted, broken, truncated or unfinalized MP4, MOV, MXF, DAT, RSV and more — from cameras, drones, phones, camcorders and dashcams, original quality preserved.
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Repair damaged WAV, M4A, 3GPP, AMR files and voice memos from phones and recorders. Crackle, silence, unreadable files — we restore what you thought was gone.
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Recover formatted, deleted or lost video, photo and audio files from SD/CFexpress cards, USB drives and all types of disks — even after reformatting or a failed transfer.
Learn more →No fix, no fee. You verify the result with a free preview before paying anything.
Upload your corrupted file or card image via could storage to share with us.
We analyze the damage and send you a free preview of what can be recovered.
Happy with the preview? Pay securely via PayPal. Not happy? Walk away free.
Receive your repaired or recovered files in full original quality, then we securely wipe your data.
You see a working preview before any payment. If we can't fix it, you owe nothing.
Most video repairs are completed within 24–48 hours; urgent cases can be expedited.
Your files are handled in a private lab and permanently deleted after delivery. NDAs welcome.
Unfinalized RSV, DAT, MXF and fragmented files that standard software can't touch.
No re-encoding, no watermarks. Recovered footage keeps its native resolution and frame rate.
Remote service via secure upload — clients in 60+ countries, from the US to Singapore.
"Our 4K drone footage of a client's resort was unfinalized after a crash. RichardRecovery had a working preview back to me in under six hours — full quality."
"I formatted the SD card from my daughter's graduation before backing it up. They recovered every single photo and video. I cried. Pricing was very reasonable."
"A 78 GB broadcast MXF that two other services declared unrecoverable was fully repaired here. They also promised to keep everything confidential, and they did."
"The preview-first model sold me. I could see exactly what I was paying for. Dashcam footage from an accident evidence case, repaired overnight."
"Corrupted voice memos from an interview series — every other tool produced silence. RichardRecovery restored all six recordings with clean audio."
"Clear communication, fast replies, and no upselling. My wedding video was worth far more than the fee. Highly recommend to any videographer."
Updated every few weeks with real (anonymized) customer cases — what broke, what we did, and what came back.
SONY camera, Image DATABASE File Error,Recover The camera says Image DATABASE File Error,Recover after the camera crash during video recording, I pressed Enter to recover. But I can not find the video before the problem, what should I do? First, protect the memory card to prevent overwrite. Specifically, avoid continuing…
Read the post →It has an RSV file after Change Battery It was a mistake, when I wanted to change the battery of my SONY PXW-200 camera, I forgot to stop the recording, I got an RSV file in stead of MP4 video, the format is 4K, 25 Fps, the size of the…
Read the post →A Video was broken on SD card used by SONY Camera We received a corrupted mp4 video in size 1.3GB, it was a video recorded by SONY camera, but we checked the size code in the file in HEX mode, it shows 35GB. The client confirmed that the clip was rolled for…
Read the post →.MP4 File cannot be opened after camera freezing It has an issue while the Sony A7III was recording a video on an wedding ceremony. The video file is 29gb, about 30min, and .MP4 type but it was not recorded successfully, It can't be opened on any media player or editing software (.XML doesn't exist…
Read the post →Recording can only be played with 4 seconds after power off We received an Apple watch audio recording file today, the file format is M4A and the size is 70MB, it shows 2 hours and 40 seconds on Apple watch,but only the first 4 seconds can be played on watch, and iPhone after…
Read the post →Video was corrupted after SD card got broken First, let’s see what our client said. I was on vacation and had water get in my DJI Action camera. The SD card was no longer recognized, I was able to use software to recover the files. But, I can't get the…
Read the post →Every new write to a failing drive or formatted card reduces recovery chances. Contact us today for a free, no-obligation assessment.
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