February 19th 2021
“Could you help if the file can’t be copied or even upload anywhere?” This is a message from a reader of our website. The file is a .dat file which was recorded by Canon EOS 6D. It says “An unexpected error is keeping you from copying the file. If you keep seeing this error, you can use the error code to search for help” when copying the 3 GB file from SD card to computer, and it also failed to be uploaded to send on the Internet.
We have solution for the issue. You need to create an image file of the SD card then send us the image file, we will recover the .dat to .mov video in high quality from the image file. If you don’t know how to create image file, please refer to: