Recording can only be played with 4 seconds after power off We received an Apple watch audio recording file today, the file format is M4A and the size is 70MB, it shows 2 hours and 40 seconds on Apple watch,but only the first 4 seconds can be played on watch, and iPhone after sync by iCloud. The watch user told us the recording was corrupted due to the power off suddenly, she asked[...Read More]

Video was corrupted after SD card got broken First, let’s see what our client said. I was on vacation and had water get in my DJI Action camera. The SD card was no longer recognized, I was able to use software to recover the files. But, I can't get the videos to play, and I have tried a couple of software, it was able to get it to play but[...Read More]

MP4 become DAT file but in 0 byte The camera is Canon R7, the SD card has one 0 bytes DAT file that needs to repair or convert to MP4 video, the camera had a power outage so the file didn't save properly after a 40 minutes’ recording, so the video duration should be 40 minutes, but the file is not the last file. After the DAT file there is one file that contains a good 10 minutes mp4 video. The client[...Read More]

All MP4 videos got corrupted after SD damaged What we recovered today was 80 GB MP4 video files from a SD card used by SONY A7IV (A7 Mark 4 Camera),  the SD card cannot be read by any computers or camera, and all the footage on it are corrupted after it was recovered by data recovery software, the client have try many ways but all failed to get full data back, even[...Read More]

It got a corrupted DAT file after removing SD card What we recover today was a corrupted DAT file from a Canon R6 Camera, the client said that he recorded videos on a SD card with camera, all but one of which are MP4 videos can be played back without any problems, the SD card was probably removed before the video was finished, now it has a DAT file in size 24 GB.[...Read More]

Camera Crash Result in a RSV File First, lets see what is the problem with the file. This is a message we received from the client. “Hey Richard, can you help me with my RSV file recovery? I am a documentary film maker and my Sony A7s III crashed in the middle of an interview with the result that the MP4 seems to be corrupt. I attempted to recover the[...Read More]