September 19th 2025
The camera says Image DATABASE File Error,Recover after the camera crash during video recording, I pressed Enter to recover. But I can not find the video before the problem, what should I do?
First, protect the memory card to prevent overwrite. Specifically, avoid continuing to record on the same card and do not save any new data to it.
Next, connect the SD card to a computer to check if the lost video file can be found. If the file is in it and readable, the issue is resolved. If the videos are missing or the files are corrupted, proceed with the following steps.
Case 1: If you find an MP4 or RSV file but cannot open it, what should you do?
For corrupted MP4 videos or RSV files, we offer repair services. Simply share the file with us via a cloud drive, and we will repair it for you.
Case 2: If no files are found and there is nothing to upload, can the issue still be resolved?
Yes, it can be resolved, provided no new files were recording. If no files are found after a power failure or camera crash, we do have a workable solution. Using advanced data code extraction technology, we can reconstruct the files and then repair them, effectively resolving the issue!
If you encounter a similar problem or have any questions, feel free to scan the code below to contact us directly.