March 7th 2026
I took the card out of the camera too soon and it didn’t finalize the file, it shows an MP4 video in size 18 GB, but it can not be played or imported to video editor. I wanted to know please if this is something you can try to recover and how much would your service cost? Thank you! One SONY user sent us message for a help on video recovery.
Richard Recovery specializes in Video Repair and Video Data Recovery, we spent a lot of time on the research and development for the Video Repairing technology, for the MP4 file, we can recover it without any problems. What you need to do is to upload the file to cloud storage, such as Google Drive, Dropbox, WeTransfer, Mega, One Drive, or others you know, then send us the link to download. You will get a perfect repaired video without any glitches, the original video quality, audio and video keep synced, and the video can be directly imported into editing software such as PR, EDIUS, Davinci, etc.
We support the repair of MP4 file for all Sony devices, regardless of whether the video codec is H.264 (XAVC) or H.265 (HEVC), and whether the audio is single-track recording or four-track recording.