March 12th 2026
The file is from a Sony Z200, in MP4 format, 1920×1080 50p, and around 18GB in size. I accidentally deleted the SD card and then recovered the file, but the recovered video shows a black screen with broken audio. When I try to repair it using software, I get video without sound, and it plays back at double speed. Could you please help me with this issue? One SONY user sent us message for a help on video data recovery.
Richard Recovery we have years of experience on video repair, for the RSV file, we have confidence in repairing the video. What you need to do is to upload the file to cloud storage, such as Google Drive, Dropbox, WeTransfer, or others you know, then send us the link to download. You will get a perfect repaired video without any glitches, the original video quality, audio and video keep synced, and the video can be directly imported into editing software such as PR, EDIUS, Davinci, etc.
We support the repair of MP4 file for all Sony devices, regardless of whether the video codec is H.264 (XAVC) or H.265 (HEVC), and whether the audio is single-track recording or four-tracks recording.